Discover how to build an AI-ready Zendesk help center that future-proofs customer support, reduces costs, and boosts satisfaction with expert content strategies and AI integration best practices.
Building an AI-Ready Zendesk Help Center
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Ross Whitney
Posts by Ross
🚀 Zendesk October 2025 Release: Key Features & How to Use Them
Every month, Zendesk ships new features and enhancements designed to simplify workflows, improve agent productivity, and deepen AI-driven customer insights. Below is a breakdown of the Zendesk October 2025 release with updates, along with practical steps to get...
Zendesk’s September 2025 Release – What’s important for SMBs
The Zendesk September 2025 release brings updates that make Zendesk easier to set up, smarter with AI, and more efficient for SMB support teams. From routing improvements to translation control, here are the top 10 new features you should know about. In case you...